Join Our Team As A Helpdesk Support Level 3
Country: United States
Job Description
Join us as a Helpdesk Support Level 3 expert, where you will provide in-depth technical support for critical IT incidents and complex issues. Take your IT career to the next level with a leadership role in troubleshooting and IT infrastructure.
- Responsibilities
- Qualifications
- Why Join Us?
- Provide in-depth technical support for critical IT incidents and complex issues.
- Analyze system logs, conduct root cause analysis, and implement long-term solutions.
- Administer and maintain enterprise applications and services.
- Lead IT projects such as system upgrades, migrations, and security implementations.
- Develop and enforce IT policies, security protocols, and best practices.
- Advanced experience with Windows Server, Linux, cloud services (AWS, Azure).
- Proficiency in networking, virtualization, and cybersecurity.
- Strong scripting and automation skills (PowerShell, Python, Bash).
- Work with a team of top IT professionals.
- Competitive salary and benefits.
- Opportunities for career growth and professional development.
- Cutting-edge technology and innovative projects.
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Apply Now
Ready to take the next step? Submit your application today! Fill out the form and showcase your skills.
For any inquiries, contact us at +1 (312) 761-3564 or info@icucloud.net
